Privacy Policy
Last updated: 19 February 2026
1. Data controller
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Spanish Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), the user is informed that the data controller is:
- Controller: Miguel Ángel Pérez Rayo
- Tax ID (NIF): 44952750D
- Address: C/Hilarión Eslava 8-10C, 41500 – Sevilla, Spain
- Email: info@sevillafreenowtaxi.com
- Phone: +34 664 425 403
- Website: https://sevillafreenowtaxi.com
2. Personal data we collect
Through this website, we may collect the following personal data:
No special categories of data are processed.
a) Booking form
- Full name
- Phone number
- Pick-up address
- Type of service requested
- Date and time of booking
- Number of passengers
- Whether the customer is a business client
b) Reviews form
- Name (may be a nickname or first name only)
- Numerical rating
- Free-text comment
c) Browsing data
- IP address
- Browser type and operating system
- Pages visited and browsing time
- Language preference
3. Purposes of data processing
| Purpose | Legal basis | Retention period |
|---|---|---|
| Managing taxi service bookings requested by the user | Performance of a contract (Art. 6(1)(b) GDPR) | Duration of the contractual relationship + 5 years (legal prescription) |
| Contacting the user to confirm or manage the booking via WhatsApp | Performance of a contract (Art. 6(1)(b) GDPR) | Duration of the contractual relationship |
| Publishing reviews and opinions about the service | User consent (Art. 6(1)(a) GDPR) | Until the user requests deletion |
| Spam and abuse prevention (reCAPTCHA) | Legitimate interest (Art. 6(1)(f) GDPR) | According to Google reCAPTCHA policy |
| Browsing analytics and website improvement | User consent (Art. 6(1)(a) GDPR) | As specified in the Cookie Policy |
4. Data recipients
Personal data may be disclosed to the following recipients:
- Google LLC (Firebase / Firestore): Storage of bookings and reviews. International transfer covered by adequacy decision and standard contractual clauses. Firebase Privacy Policy.
- Google LLC (reCAPTCHA v3): Spam protection. Google Privacy Policy.
- Vercel Inc.: Website hosting. Vercel Privacy Policy.
- WhatsApp Ireland Ltd (Meta): Communication of bookings to the service owner. WhatsApp Privacy Policy.
No data will be transferred to third parties except where required by law.
5. International transfers
Some of the service providers mentioned above are located outside the European Economic Area (EEA). In all cases, an adequate level of protection is ensured through mechanisms such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
6. User rights
In accordance with the GDPR and the LOPDGDD, the user has the right to:
- Access: Know what personal data is being processed.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of data when it is no longer necessary.
- Objection: Object to the processing of data on legitimate grounds.
- Restriction: Request restriction of processing in certain circumstances.
- Portability: Receive data in a structured, commonly used format.
- Withdraw consent: At any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal.
To exercise any of these rights, please contact info@sevillafreenowtaxi.com, indicating "Data Protection" in the subject line and attaching a copy of your ID document.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.
7. Security measures
The data controller has implemented the necessary technical and organisational measures to guarantee the security of personal data and prevent their alteration, loss, unauthorised processing, or access, taking into account the state of technology, the nature of the data stored, and the risks to which they are exposed.
8. Changes to this policy
The owner reserves the right to amend this Privacy Policy to adapt it to new legislation or case law. In the event of significant changes, users will be informed through the Website.